My livelihood depends on my computer.  I’m an independent contractor and work from home.  I don’t make a penny when my computer is down.  I found Joe when my computer crashed on a Saturday.  I was hysterical.  I called 5 companies and Joe was the only one that called me back the same day.  He called me back within an hour and had my computer up and running by Monday AM.  He is reliable and bends over backwards to help.  I’m so lucky I found him.  I recently called him again for a different problem and, he called back within 30 minutes.  He had me back up and running the next day.  He’s on my speed dial.